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commerce
shāng yè
商业
·HSK 2

Salesforce (software company)
Salesforce
Salesforce
to spend
huā
花
$3.6 billion
36 yì měiyuán
36亿美元
to buy / to acquire
mǎixià
买下
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
company
gōngsī
公司
Fin (AI customer service company)
Fin
Fin
。

Salesforce (software company)
Salesforce
Salesforce
to announce
xuānbù
宣布
using / with
yòng
用
$3.6 billion
36 yì měiyuán
36亿美元
to acquire
shōugòu
收购
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
platform
píngtái
平台
Fin (AI customer service company)
Fin
Fin
，
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
robot / bot
jīqìrén
机器人
can / is able to
néng
能
to handle / to process
chǔlǐ
处理
76 percent
76%
76%
(possessive particle)
de
的
customer / client
kèhù
客户
question / problem
wèntí
问题
。

June 16, 2026 at 6:20 AM

Salesforce (software company)
Salesforce
Salesforce
is
shì
是
United States
Měiguó
美国
a (company)
yī jiā
一家
large / big
dà
大
software
ruǎnjiàn
软件
company
gōngsī
公司
。
June 15
6 yuè 15 rì
6月15日
，
Salesforce (software company)
Salesforce
Salesforce
to say
shuō
说
want to / going to
yào
要
to spend
huā
花
$3.6 billion
36 yì měiyuán
36亿美元
to buy
mǎi
买
Fin (AI customer service company)
Fin
Fin
company
gōngsī
公司
。
Fin (AI customer service company)
Fin
Fin
before / previously
yǐqián
以前
to be called
jiào
叫
Intercom (software company)
Intercom
Intercom
。
Fin (AI customer service company)
Fin
Fin
to have
yǒu
有
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
robot / bot
jīqìrén
机器人
，
can / may
kěyǐ
可以
to use
yòng
用
to chat
liáotiān
聊天
、
telephone / phone call
diànhuà
电话
and
hé
和
text message / SMS
duǎnxìn
短信
to help
bāngzhù
帮助
customer / client
kèhù
客户
。
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
can / is able to
néng
能
to answer
huídá
回答
76 percent
76%
76%
(possessive particle)
de
的
question / problem
wèntí
问题
，
not
bù
不
to need
xūyào
需要
person / human
rén
人
to help / to assist
bāngmáng
帮忙
。
Salesforce (software company)
Salesforce
Salesforce
to want / to think
xiǎng
想
to use
yòng
用
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
technology
jìshù
技术
to let / to make
ràng
让
oneself / itself
zìjǐ
自己
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
product
chǎnpǐn
产品
better
gèng hǎo
更好
。

News in English

Business

Salesforce to Buy AI Customer Service Firm Fin for $3.6 Billion

Salesforce announced it will acquire AI customer service platform Fin for $3.6 billion. Fin AI agents can handle 76 percent of customer queries without human intervention.

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artificial intelligence
réngōng zhìnéng
人工智能
revenue / income
shōurù
收入
prospects / outlook
qiánjǐng
前景
to trigger / to cause
yǐnfā
引发
doubts / questions
yíwèn
疑问
，
semiconductor
bàndǎotǐ
半导体
stock price
gǔjià
股价
from
cóng
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October
shí yuè
十月
peak / high point
gāodiǎn
高点
to retreat / to fall back
huíluò
回落
。

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United States
Měiguó
美国
stock market
gǔshì
股市
Friday
zhōuwǔ
周五
strongly / with force
qiángshì
强势
to rebound / to rally
fǎntán
反弹
，
Dow Jones Index
Dào Zhǐ
道指
gained more than
zhǎng chāo
涨超
400 points
400 diǎn
400点
，
to end / to conclude
jiéshù
结束
volatile / turbulent
dòngdàng
动荡
(particle)
de
的
one week
yī zhōu
一周
。

US Stocks Cap Volatile Week With Strong Friday Rally as Dow Gains Over 400 Points

international
guójì
国际
oil prices
yóujià
油价
to maintain / to sustain
wéichí
维持
high level / elevated level
gāowèi
高位
，
Nasdaq (stock exchange)
Nàsīdákè
纳斯达克
index
zhǐshù
指数
Thursday
zhōusì
周四
to close lower / to finish down
shōu diē
收跌
1.3 percent
bǎifēnzhī yī diǎn sān
1.3%
。

Nasdaq Slides 1.3 Percent as Brent Oil Holds Above 100 Dollars

OPEC
Ōu pèi kè
欧佩克
to announce
xuān bù
宣布
November
shí yī yuè
十一月
oil / petroleum
shí yóu
石油
output / production
chǎn liàng
产量
to maintain / to keep
bǎo chí
保持
unchanged
bù biàn
不变
。

OPEC Announces November Oil Output to Remain Unchanged