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commerce
shāng yè
商业
·HSK 2

Salesforce (software company)
Salesforce
Salesforce
to spend
huā
花
$3.6 billion
36 yì měiyuán
36亿美元
to buy / to acquire
mǎixià
买下
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
company
gōngsī
公司
Fin (AI customer service company)
Fin
Fin
。

Salesforce (software company)
Salesforce
Salesforce
to announce
xuānbù
宣布
using / with
yòng
用
$3.6 billion
36 yì měiyuán
36亿美元
to acquire
shōugòu
收购
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
platform
píngtái
平台
Fin (AI customer service company)
Fin
Fin
，
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
robot / bot
jīqìrén
机器人
can / is able to
néng
能
to handle / to process
chǔlǐ
处理
76 percent
76%
76%
(possessive particle)
de
的
customer / client
kèhù
客户
question / problem
wèntí
问题
。

June 16, 2026 at 6:20 AM

Salesforce (software company)
Salesforce
Salesforce
is
shì
是
United States
Měiguó
美国
a (company)
yī jiā
一家
large / big
dà
大
software
ruǎnjiàn
软件
company
gōngsī
公司
。
June 15
6 yuè 15 rì
6月15日
，
Salesforce (software company)
Salesforce
Salesforce
to say
shuō
说
want to / going to
yào
要
to spend
huā
花
$3.6 billion
36 yì měiyuán
36亿美元
to buy
mǎi
买
Fin (AI customer service company)
Fin
Fin
company
gōngsī
公司
。
Fin (AI customer service company)
Fin
Fin
before / previously
yǐqián
以前
to be called
jiào
叫
Intercom (software company)
Intercom
Intercom
。
Fin (AI customer service company)
Fin
Fin
to have
yǒu
有
AI (artificial intelligence)
AI
AI
customer service
kèfú
客服
robot / bot
jīqìrén
机器人
，
can / may
kěyǐ
可以
to use
yòng
用
to chat
liáotiān
聊天
、
telephone / phone call
diànhuà
电话
and
hé
和
text message / SMS
duǎnxìn
短信
to help
bāngzhù
帮助
customer / client
kèhù
客户
。
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
can / is able to
néng
能
to answer
huídá
回答
76 percent
76%
76%
(possessive particle)
de
的
question / problem
wèntí
问题
，
not
bù
不
to need
xūyào
需要
person / human
rén
人
to help / to assist
bāngmáng
帮忙
。
Salesforce (software company)
Salesforce
Salesforce
to want / to think
xiǎng
想
to use
yòng
用
Fin (AI customer service company)
Fin
Fin
(possessive particle)
de
的
technology
jìshù
技术
to let / to make
ràng
让
oneself / itself
zìjǐ
自己
(possessive particle)
de
的
AI (artificial intelligence)
AI
AI
product
chǎnpǐn
产品
better
gèng hǎo
更好
。

News in English

Business

Salesforce to Buy AI Customer Service Firm Fin for $3.6 Billion

Salesforce announced it will acquire AI customer service platform Fin for $3.6 billion. Fin AI agents can handle 76 percent of customer queries without human intervention.

More in Business

China
zhōngguó
中国
plan
jìhuà
计划
2026
2026 nián
2026年
artificial intelligence
AI
AI
chip
xīnpiàn
芯片
production capacity
chǎnéng
产能
triple
fān sānbèi
翻三倍
。

China Targets Tripling AI Chip Production in 2026 to Counter Nvidia Dependence

China
zhōngguó
中国
artificial intelligence
AI
AI
chip
xīnpiàn
芯片
manufacturers
zhìzàoshāng
制造商
revenue
yíngshōu
营收
significantly
dàfú
大幅
grow
zēngzhǎng
增长
。

Chinese AI Chipmakers Report Soaring Revenue Growth in 2026 Earnings Season

United States / American
Měiguó
美国
July
7 yuè
7月
Consumer Price Index (CPI)
CPI
CPI
only / merely
jǐn
仅
to rise / to go up
shēng
升
0.1 percent
0.1%
0.1%
，
interest rate hike
jiā xī
加息
worry / concern
dānyōu
担忧
to ease / to alleviate
huǎnjiě
缓解
。

US July CPI Rises Just 0.1 Percent as Tame Inflation Data Boosts Markets

Trian Fund Management (investment firm)
Tèlǐān Jījīn
特里安基金
to plan / plan
jìhuà
计划
to acquire / takeover
shōugòu
收购
Wendys (fast-food chain)
Wēndí
温迪
，
stock price
gǔjià
股价
to rise / to go up
shàngzhǎng
上涨
13 percent
13%
13%
。

Trian Fund Prepares Bid to Take Wendys Private as Stock Jumps 13 Percent